Legal Professional Moving Company

The moving industry unfortunately has its share of dishonest business. Avoid becoming a victim by using only established, licensed, and insured moving companies like M.A.D. Movingr to protect yourself from one of the many common scams, M.A.D. Moving always recommends and provides the following:

Guaranteed Estimate: A common scam for moving companies is to provide an estimate then add on additional charges once your belongings are in their possession holding your items hostage pending payment. M.A.D. Moving will always provide a written moving estimate and a written confirmation prior to relocation.

Proof of insurance: Always check to make sure a moving company can provide proof of insurance to cover any and all of your valuables during a move. M.A.D. Moving carries a $500,000 policy to protect you throughout the moving process.

Licensed company: Always be sure to check that the company you are dealing with is licensed to conduct business in the State of North Carolina. Many advertised moving companies are not licensed with the North Carolina Utilities s Commission. Consequently no governmental record of the company or the responsible company personnel exists. In the event that you, as the customer, should have an issue your recourse may be limited.

Legitimate and Established Business Location: A increasingly common scam with craigslist and backpage advertised budget movers is abandonment and/or bait and switch. One is the practice of loading your belongings in a truck, and leaving never to be seen again. M.A.D. Moving is an established moving company with an office open to the public located in Fayetteville NC. The other is “bait and switch” involves adding additional charges at the end of the job that were not disclosed when you scheduled service. One prime example is a 19% fuel surcharge calculated on the job total. This can amount to hundreds of dollars. Further, established, reputable moving companies do not use brokers found on websites claiming to provide numerous quotes from several moving companies. Brokers are merely middlemen who provide customer leads and collect fees from the moving company. These fees increase customer costs.

Branded vehicles: A sign of a fly by night or illegitimate moving company are moving vehicles with no company logos or information. A big “red flag” is a purported moving company utilizing “rental” trucks, like Budget, U-Haul, etc. All moving trucks in our fleet at M.A.D. Moving will be labeled clearly with our company information for your reassurance and protection.

Business History and Ratings: When trusting your belongings to a moving company it is always a good idea to check the reputation of the moving company in advance. M.A.D. Moving has been a Better Business Bureau for 11 years and proudly maintains an "A" rating.